Pre-Pay accounts will be subject to automatic disconnection when the credit balance falls below $0.00. There will be no extensions or payment arrangements. Medical conditions and/or weather conditions will not postpone disconnection. Accounts will not be reconnected until balance is brought up to a credit balance (including payment of any unpaid usage). The disconnected account will continue to accrue the Service Availability Fee until the account is closed by the member.* Any returned checks or other fees will be charged to the member’s account immediately. If this causes the credit balance to be exhausted, service will be subject to disconnection. Once a check has been returned on a Pre-Pay account, Clearwater Power Company will no longer accept checks for payment on that account.
*Updated July, 2021
