Viasat Termination

How do I transfer my Email?

For anyone who chooses to switch to Gmail, here is a step-by-step guide for migrating your old email to your new Gmail account:

  1. Log in to your new (or existing) G-Mail account
  2. Open the Settings (click the gear icon ⚙️ in the upper right)
  3. Click "See All Settings"
  4. Click “Accounts and Import”
  5. Click "Add a Mail Account"
  6. Enter your old 'CPC' Email address and click 'Next'
  7. This screen will ask if you want to import email from a POP3 account, just click 'Next'
  8. Enter your old 'CPC' password and click 'Add Account'
  9. This runs in the background and can take a long time. There should be a tiny spinning icon working near the upper left area of the screen.
  10. Check your Gmail inbox to verify that your old emails and contacts have been imported.
  11. When you're satisfied, complete this form and we'll close the old account.

 

Will I get a refund?

Yes. When you cancel, we'll refund any remaining days in that billing cycle. Internet billing usually goes from the first day of the month to the last day of the month.

What happens if I don’t cancel?

Our service is set to terminate at the end of June. For billing purposes, we plan to disconnect all active accounts on June 20th. We encourage you to call or complete the form on this page to terminate your service on your own schedule. You will be refunded for any remaining days in that billing cycle.

What options do I have for new internet service?

Every location is different, but wherever you live, there are options! We recommend visiting www.broadbandnow.com or www.starlink.com to explore those services. Broadband Now uses real data based on your home address to provide options. Starlink works everywhere. Options in Clearwater Power service area include, but are not limited to the following options. Please note, this list is for reference purposes only. We are not affiliated, nor can we endorse or support any of these services.

What happens to my email?

When your service terminates, your email account will terminated too. Once the account closes, the data inside will be lost. So, it is imperative that you extract messages, addresses, or logins BEFORE you terminate your service. If you use Outlook, Apple Mail, or another Email client, you may be able to complete this with a single export process. Otherwise, you'll have to manually select emails and forward them to a new source like Gmail or Yahoo Mail.

For anyone who chooses to switch to Gmail, here is a step-by-step guide for migrating your old email to the new account:

Step 1: Open the right settings page

In Gmail:

  • Click the ⚙️ (top right)
  • Click “See all settings”
  • Go to “Accounts and Import”

Step 2: Import your old email + contacts

Look for:

👉 “Import mail and contacts”

  • Click it
  • A popup opens
  • Enter your old ISP email address
  • Click Continue
  • Sign in to your ISP email when prompted

Then you’ll see options:

  • ✅ Import contacts
  • ✅ Import mail
  • ✅ Import new mail for next 30 days (leave this checked)

Click Start import

✔ This runs in the background (can take hours or a couple days)