Outage Center

Lightning striking down on the ground.

Three Ways to Report your Outage

  • Text OUT to 768482
  • Click Report Outage on your SmartHub App
  • Call 1-208-743-1501 (Available 24/7)
  • Having your 5-digit account number is helpful

Outage Map

View our Outage Web Map

Emergency Medical Services

If you utilize medical equipment that is dependent on your electrical service for operation, please let us know. We keep a list of all members who utilize special medical equipment so we can give them priority
service in the event of an outage or emergency.

Power Outage Preparedness Checklist

  • Your account number
  • The outage phone number
    (208) 743-1501
  • Flashlights
  • Batteries
  • First-aid kit
  • Extra medication
  • Water
  • Non-perishable food
  • Manual can opener
  • Fire extinguisher
  • Candles and matches
  • Toilet articles and sanitary needs
Do not store food in the snow. In the wintertime, you might be able to make ice outdoors and move it into refrigerators or freezers but do not try to move frozen food outdoors.