Payment & Billing Options

Payment Channels

Telephone

(208) 743-1501

We’re available 24 hours a day, 7 days a week

Mail

4230 Hatwai Road
Lewiston, ID 83501

In-Office Lobby

4230 Hatwai Road
Lewiston, ID 83501

Get directions to office

Online at SmartHub

  • Pay with credit or debit card
  • Pay with checking account
  • Set-up autopay
  • View daily or monthly electric use
  • Update your contact information

Login to SmartHub

SmartHub Mobile App

  • Pay with credit or debit card
  • Pay with checking account
  • Set-up autopay
  • View daily or monthly electric use
  • Update your contact information

Visit the SmartHub app website

Billing Options

Standard Monthly Billing

One bill each month (online or by mail) sent on or near the first of the month. The bill includes charges specifically for the previous month of service.

Bills for electric service are combined with Clearwater Power’s broadband internet service.

Budget Billing

A variable bill based on the average of the previous 12 months. The bill will always be rounded to the nearest ten-dollars.

The bill will often be the same from month-to-month but may occasionally be lower or higher (in increments of $10) based on the average of the previous 12-months of usage.

Autopay

The easiest way to start Autopay is to call our staff at (208) 743-1501. We’ll have you set up in just a few minutes.

You can also do it yourself:

Choose your payment method:

  • Checking Account
  • Credit/Debit Card

Choose your payment date:

  • 5th of each month
  • 20th of each month

MyPower / Pre-Pay

MyPower allows you to pay as you go. Consumers actually pay for electricity before it’s used, establishing a credit balance. With MyPower, there are:

  • No deposit
  • No late fees
  • No disconnect fee
  • No reconnect fee

With MyPower, members simply pay ahead to establish a credit balance. As electricity is used, that balance decreases each day. The Member must make adequate payments to maintain a credit balance. Electric usage and credit balance can be monitored with the Cooperative’s mobile app, website, 24-hour phone service, or by calling our office during normal business hours at (208) 743-1501.

Pre-Pay is available only to single-phase, direct metered, residential accounts including those with outdoor lighting and/or satellite internet. Residential accounts on auto-pay, budget billing, combined propane billing, or that have payment contracts for anything other than electric use are not eligible for Pre-Pay.

Visit our MyPower PrePay page for more information or to sign up.